Frequently Asked Questions
- Yes, you must be officially registered for an ANGEL course before you will be able to access the course.
Go here for online registration.
- Yes, you must use your Maritime e-mail for all official communication with the college.
Go here for access to Maritime e-mail.
- What is my ANGEL username and password?
Your username and password for ANGEL is the same as your Maritime College e-mail login.
The format for these items may be found here.
Your Maritime e-mail id and password are avialable from the online registration system. Use your stundent id and PIN, then slected personal information on the left navigation panel.
Contact the Help Desk at 718-409-6917 or e-mail helpdesk@sunymaritime.edu if you have forgotten this information.
- Can you please tell me all classes that I am successfully registered for in this semester. What is procedure of dropping a class?
Use the online registration system at Maritime to access your current schedule. Login using your student ID and PIN.
Within the first two weeks of the term you may drop (or add) a course by using the online registration system at Maritime.
After the first two weeks you will need to submit a drop/add form to your department, then to the Registrar's office. This form may be found on the Maritime website Registrar's page.
Dropping the course with the Registrar's office will also remove you from the course on ANGEL.
- I'm using what I believe to be the correct ID and Password for the online course, but am unable to log in.
Contact our Help Desk at 718-409-6917 or email helpdesk@sunymaritime.edu.
- What distance courses are available from Maritime?
Point your browser at SUNY Learning Network Course Listings. Select the term in which you are interested from the list at the left of the page. Then Sort by Campus on the next page. Finally, scroll down until you find SUNY Maritime College. Click on the symbol at the left of SUNY Maritime College. A list of all courses available in that term will appear. Clicking on the course will provide you with additional information.
This information is unoffocial. The official list of courses is available from the Maritime Online Registration System. Click the Guest button, ChangeTerm is necessary, click Course Search, chosse the Division under Search Criteria, click Find Classes. Online courses are indictaed by ANGEL ONLINE / ANGEL ONLINE / in the Location field for the course.
- I am still having problems logging in. The message I receive is the following:
The logon information you entered is valid, but the account does not currently have permissions to use this site.
What should I do now?
Please contact our Help Desk at 718-409-6917 or email helpdesk@sunymaritime.edu.
- What are the technical requirements for access to online courses?
Internet Explorer v7 or v8, or Mozilla Firefox v2 or higher to access the ANGEL website. Do not use other browsers such as AOL, IEv6, Safari, or Chrome. A high-speed communications link (e.g., cable, DSL, wireless) is required.
No other special software is required unless you are advised by the instructor.
- What are the similarities and differences between learning in the classroom and learning online?
Please click here.
- What's required to be successful in distance learning at Maritime?
Please make sure you have reviewed and understand the similarities and differences between learning in the classroom and learning online. These can be found here.
Education at Maritime is based on the Carnegie model. In essence this means that we expect a student will spend nine (9) hours per week (in class or outside of class) for a three (3) credit course held over a 15 week term.
Note that in the brief discussion on similarities and differences we mention that Maritime online courses have the same learning objectives as do the classroom courses, but take place in eight (8) weeks.
Hence, you should think in terms of spending 18 hours per week on an online course. Some will spend more; some less.
It is vital that you spend the necessary time each week on the course. The recommendation is that you sit aside time every day to work on the course. The general practice by the professors teaching online courses is that they give neither extra credit or makeup work.
This means that you need to be motivited, disciplined, and a good manager of time.
Distance learning courses require access to the Firefox web browser and a broadband link to the Internet. Slow speed lines (e.g., dial-up) and other web browsers are problematical.
So, three critical success factors; 1.) availability of time, 2.) motivation and discipline, and 3.) proper technology.
- What are the responsbilities of the student regarding online education?
When you register for an online course you assume a set of responsibilities for gaining maximum value from the course.
First, be sure you know your Maritime e-mail id and password. Critical messages are sent to you regarding online learning via this means. And, if you are taking an ANGEL course, the Maritime e-mail id and password are required for access. Call the Help Desk (see Getting Help in Online Learning) if you have forgotten this information. Monitor your Maritime e-mail on a regular basis.
Second, be sure you know how to connect to the course (see Access to Your Online Course in Online Learning) and technological capability required (see the answer to question 11 above).
Third, be sure you know when the course starts and stops. These dates are in the Maritime Registration System. Show up ready to go and stay active during the entire course. If you must drop the course, contact the Registrar and execute the standard drop procedure. Also advise the course professor of your decision. Don't simply stop showing up and think that we will clean up after you.
Fourth, be sure to have the course text and any other required material in hand prior to the start of the course. If in doubt as to what this is, send an e-mail to the professor of the course. The professor's name is given in the Maritime Registration System.
Fifth, if in doubt on anything ask for help (see Getting Help in Online Learning).
- I can log in to ANGEL, but I don't see the course for which I have registered. Why not?
Maritime uses a combination to automated and manual processes to build the ANGEL roster from the Maritime Registration System.
At 7AM each business day (Monday through Friday, excepting holidays) a program runs against the Maritime Registration System and pulls together a set of data regarding all ANGEL courses, the students registered therein, and the professors teaching the courses.
This data set is subsequently modified manually and then sent to SLN who subsequently apply it to the ANGEL system, usually by noon on the day it is sent.
Any registration for a course after 7AM will be picked up the next business day. Hence, it could be as much as 29 hours (5 + 24) before a student sees the course in ANGEL.
