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Helpful Phone Numbers
| Organization (link) |
Phone Number |
Note |
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1 888 800-0029
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Workers' compensation claims reporting for employees in the classified service
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1 800 44-VALIC
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American General/Valic retirement plan participants
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1 800 677-1116
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Eldercare and retirement planning resources
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1 800 424-3410
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General retirement planning information
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1 800 481-1213
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Dental benefits for UUP employees
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1 800 323-2732
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CSEA member benefit information
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518 457-6306
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Clerical and Secretarial Employee Advancement Program
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1 877 NYSAVES
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College savings program for state employees
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1 800 999-5431
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Vision care coverage for most state employees
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1 800 422-8463
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Savings plans for state employees
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1 877-7NYSHIP
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Empire Plan participants
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1 800 942-4640
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Empire Plan enrollees medical/surgical plan
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1 800 342-9815
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Empire Plan enrollees hospitalization plan
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1 800 964-1888
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Empire Plan enrollees prescription plan
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1 800 342-9815 (Hospital)
1 800-638-9918 (Medical)
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Pre-admission and discharge review and preertification for certain treatments including MRI. Voluntary Specialist Consultation Evaluation
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1 800 638-9918
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Empire Plan enrollees home care and medical supply program
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1 800 446-3995
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Empire Plan enrollees psychiatric care and substance abuse program
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1-888-447-2144
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Empire plan enrollees alternative medicine (acupuncture, massage therapy, Dieticians, Nutritionists) program
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1 800 439-3435
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Empire Plan enrollees source for medical information and health tips
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1 800 822-0244
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Employee Assistance Program for NYS Employees
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518 474-2987
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ERS retirement system members
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1 800 343-0860 (Plan ID 72777)
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Fidelity Investment plan participants
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1 800 358-7202
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Dependent and Health Care flexible spending account
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1 800 638-6833
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General health care information
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1 800 677-4636
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Aetna retirement plan participants
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1 800 829-1040
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Federal tax information and forms
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1 800 366-7315
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Group insurance products for CSEA and MC employees
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1-866-474-5824
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Long-Term Care Insurance for State employees
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1 800 947-0101
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MC employee dental plan
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518 457-5765
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MC employee life insurance
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1 800 772-1213
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Medicare and general retirement planning information
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1 800 MET-SUNY
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Met Life retirement plan participants
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1 800 833-4344
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State employee benefit and employment information
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518 474-6600
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Consumer insurance information, complaints
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518 457-9000
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Unemployment insurance, job and career information and resources
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518 474-4044
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Payroll and retirement information for state employees
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1 800 CALL-TAX
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New York State tax information and forms
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518 474-6674
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Workers' compensation information
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1 800 362-9874
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Assists employees with concerns in the following areas: education and schooling, parenting and child care, financial/personal budgeting, eldercare/disability, midlife and retirement, and everyday issues (relocation, home repair, pet sitting, etc.).
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1 800 772-1213
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Social Security and Medicare information
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518 437-6400
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State workers' compensation carrier
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1 800 842-2776
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TIAA-CREF retirement plan participants
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1 800 348-7298
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TRS retirement system members
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1 800 887-3863
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UUP member benefits
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1 800 426-9314
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Savings Bonds for state employees
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