How is ILLiad better than traditional ILL systems?
- You will find it easier to submit your interlibrary loan requests. With ILLiad, you enter your name, address, and other personal information into the system only once, at the time of your first request.
- Your request will be handled more rapidly and accurately as problems relating to misinterpretation of hand-written requests are eliminated.
- You can get many of your photocopies more quickly through Electronic Delivery.
- You can get information about the status of your request through the Web at any time from any location without having to call the ILL Department.
- Library personnel are able to serve you better because all data about your request and its handling is stored in a searchable database. We are able to respond quickly to your
inquiries about your request.
Why do I need a username and password to use ILLiad?
Your username and password allows us to give you secure access to information about
your interlibrary loan requests. We can also enable you to edit your personal information
such as your address or phone number.
Your username can be anything you like, such as your name, abbreviations, or an
alphanumeric code. Your password also can be anything you like. We recommend that you
follow good security practice and choose a password that is different from those you use
to access other systems. However, no one but you will know your password, not even the
library staff. The password you set is stored in an encrypted file.
How do I request a loan (book)?
- Login to your ILLiad account; the main menu will open
- Under the menu "New Request", click on "Book"
- Enter as much information as possible on the item you are requesting. The "*" are required fields
- After entering your book information click on "Submit Request"
- If you need to make a correction see How do I edit an already submitted request?
- The main menu will reappear with a listing of your submitted request(s)
- For multiple books please submit a separate request for each title
How do I request a photocopy (article)?
- Login to your ILLiad account; the main menu will open
- Under the menu "New Request", click on "Photocopy"
- Enter as much information as possible on the item you are requesting. The "*" are required fields
- After entering your article information click on "Submit Request"
- If you need to make a correction see How do I edit an already submitted request?
- The main menu will reappear with a listing of your submitted request(s)
- For multiple articles please submit a separate request for each citation
How do I edit an already submitted request?
- Login to your ILLiad account; the main menu will open with a list of your outstanding requests
- Click on the transaction number next to the request you want to edit
- Edit the request (note: request can be edited only if the status has not passed that of "Request Sent")
- Click on "Submit Request" at the bottom of the page
Where do I pick-up requested books?
You will be notified via phone and/or email when a book you requested has arrived at the Stephen B. Luce Library. Books are available for pick-up at the Library's Information Desk. Please have your Maritime ID card available.
What if I forget my password?
In the event that you forget your password, please contact the Interlibrary Loan Office
at email: library@sunymaritime.edu; phone: (718) 409-7231/7230. We can then reset your password allowing you access to ILLiad. Please
change your password once you logon to ILLiad.
What is electronic delivery?
Many libraries ship copies of articles to us in electronic format, mostly as scanned PDF files. Through ILLiad, we are now able to
offer you electronic delivery of these articles in PDF format (Adobe's
Portable Document Format). All electronic articles will be delivered to your ILLiad account and/or your email account provided.
Why don't I see all my older requests when I look at my request history?
From time to time we purge older records from ILLiad. Our policy is to keep
requests online for several years order to comply with record keeping requirements
of the copyright law.
Who do I contact if I have problems with or questions about ILLiad and ILL?
For ILLiad problems and/or interLibrary loan questions please contact the InterLibrary Loan Department at (718) 409-7230 or e-mail to library@sunymaritime.edu |
